Privacy Policy – Globe Athletic Pty Ltd.
The primary purpose of this Privacy Policy (“Policy”) is to describe our collection, use, and disclosure of information we collect about users of our website – www.globeathletic.com.au .
By visiting the Website, you agree that your personal information will be handled as described in this Policy. Your use of our Website, and any dispute over privacy, is subject to this Policy and to our Terms & Conditions, including its applicable limitations on damages and the resolution of disputes. The Globe Athletic Terms and Conditions are incorporated by reference into this Policy.
A. The Information We Collect About You
We collect information about you directly from you and from third parties, as well as automatically through your use of our Website.
Information We Collect Directly From You.
We collect information from you when you contact us, register with our Website reserve classes, make a purchase, or otherwise interact with our Website. The type of information that we collect varies based on your interaction with us and may include: your name, email address, password, and phone number, and, if you make a purchase from us, payment information, purchase history, and address details.
Information We Collect from Third Parties.
To create an account and participate in one of our classes, we need emergency contact information for our customers. When a customer creates an online account with us, we will collect the name and phone number of their emergency co-friends, e.g., so that we can invite others to try our classes.
Information We Collect Automatically.
We automatically collect information about your use of our Website through cookies, and other technologies, including technologies designed for mobile apps. We combine this information with other information we collect about you as well as use this information to identify you across your multiple devices. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
Domain Website:
- www.globeathletic.com.au
- Your browser type and operating system.
- Web pages you view; links you click; your IP address.
- The length of time you visit our Site and or use our Services.
- The referring URL or the webpage that led you to our Site.
App:
- Mobile device ID; device name and model; operating system type, name, and version.
- Language information.
- Location information. With your permission, we will collect location information from your mobile device to help you locate the nearest Globe Athletic location and to send you push notifications, such as promotional notices when you are near a studio. You may turn off this feature through the location settings on your mobile device.
- Calendar. With your permission, we may access your mobile device’s calendar to help you keep track of your upcoming classes.
- Contact list. With your permission, we may access your contacts to allow you to identify your emergency contact and upload their contact information.
B. How We Use Your Information
We use your information, including your personal information, for the following purposes, and as otherwise permitted by law:
- To provide our services to you, to communicate with you about your use of our services.
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Website and App.
- For marketing and promotional purposes. For example, as permitted by applicable law, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third party products and services. We also may use the information that we learn about you to assist us in advertising our services on third-party websites and social networking sites.
- To send you push notifications (you may opt out through the settings in your device).
- To better understand how users access and use our Website and App, both on an aggregated and individualized basis.
- To evaluate, improve, or modify our Website, App, and Services, including the services offered in our studios.
- For research and analytical purposes.
- To administer surveys and questionnaires.
- For other business-related purposes, including, for example, in the context of merger, acquisition, sale/purchase of assets, or bankruptcy.
- To protect us and others.
- To provide you with information, if you request it, regarding your performance in connected Globe Athletic classes.
C. How We Share Your Information
We may share your information, including personal information, as follows:
Affiliates.
We may disclose the information we collect from you to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal information will be subject to this Policy.
Service Providers.
We do not share your personal information with third parties for their own direct marketing purposes.
We may share information in the following circumstances:
Business Transfers.
If we are acquired by or merged with another company, if some or all of our assets are transferred to another company we may transfer the information we have collected from you to the other company.
In Response to Legal Process.
We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order.
To Protect Us and Others.
We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or of this Policy, or as evidence in litigation in which Globe Athletic is involved.
D. Our Use of Cookies and Other Tracking Mechanisms
We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Website and our App. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).
Cookies.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Website and our App, while others are used to enable a faster log-in process or to allow us to track your activities at our Website or our App.
Disabling Cookies.
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. Visitors to our Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.
Cross-Device Use.
If you opt out of targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt out of each browser or device that you use.
Third-Party Analytics.
We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our App. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services.
E. Third-Party Ad Networks/Social Networks
We use third parties such as network advertisers and social media, including Facebook, to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.
F. Third-Party Links
Our Website and App may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
G. Security of My Personal Information
We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite these measures, no data security measures can guarantee security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
H. Access to My Personal Information
You may modify personal information that you have submitted by contacting Globe Athletic at admin@globeatheltic.com.au
I. What Choices Do I Have Regarding Promotional Emails?
We may send periodic promotional emails to you. You may opt out of our promotional communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving promotional emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.
J. Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at hello@globeatheltic.com.au
K. Changes to this Policy
This Policy is current as of the Effective Date set forth below. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Website and App. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavour to provide you with notice in advance of such change by highlighting the change on our Website and App.